BILLING SUPPORT ON AUTOPILOT

Aci resolves subscription tickets—failed payments, access issues, cancellation saves—in seconds. We're onboarding pilot partners now.

APPLY FOR PILOT PROGRAM

Pilot partners get a free billing ticket audit

YOUR TEAM TODAY

  • Toggle between Stripe, helpdesk, product
  • Manually check payment status, subscription tier
  • Apply retention playbook from memory
  • Copy context into escalation notes

WITH ACI

  • Agent checks Stripe + product + history before responding
  • Applies your policies automatically
  • Executes retention plays or escalates with full context
  • Every decision logged with audit trail

HOW IT WORKS

1
TICKET ARRIVES

Web, email, Slack, etc.

2
ACI DIAGNOSES

Checks Stripe, product, history

3
EXECUTES OR ESCALATES

Fixes access, applies policy, or hands off with context

4
OUTCOME LOGGED

Decision trace captured for optimization

$1
PER RESOLUTION

vs $8-15 industry average for human handling

<10 HRS
TO DEPLOY

We integrate with your helpdesk. No rebuilding workflows.

FULL
AUDIT TRAIL

Every resolution shows what was checked, what policy applied, why.

CALCULATE YOUR ROI

See what Aci saves you in support costs and recovered revenue

YOUR NUMBERS

Industry avg: $8-15 for human handling

Industry avg: 20-40% of churn is involuntary

YOUR RESULTS

SUPPORT COST SAVINGS

CURRENT MONTHLY COST$6,000
WITH ACI$500
MONTHLY SAVINGS$5,500
ANNUAL SAVINGS$66,000

REVENUE RECOVERED

MONTHLY CHURNED REVENUE$5,000
FAILED PAYMENT CHURN$1,500
RECOVERED BY ACI (20%)$300
ANNUAL REVENUE RECOVERED$3,600
TOTAL ANNUAL ROI$69,600

Assumptions: Aci at $1/ticket. Revenue recovery based on 20% improvement in failed payment handling.

WANT A CUSTOM ANALYSIS?

GET YOUR BILLING TICKET AUDIT

We'll review your actual Stripe + helpdesk data

GETTING STARTED

  • Access to historical tickets (for fine-tuning + evals before deployment)
  • Integration permissions for your helpdesk
  • Your existing SOPs and documentation

JOIN THE PILOT

We're working with a small cohort of subscription SaaS teams to refine Aci. As a pilot partner, you'll get:

  • Free audit of your billing ticket flow
  • Custom configuration to your policies and stack
  • Locked-in pilot pricing ($1/ticket)
APPLY FOR PILOT PROGRAM

20-min call to see if we're a fit